Tips for earning more while working less

With the right systems and people in place, we can step back as owners and do what really needs to be done

Tips for earning more while working lessIn 2014, one of the professors in my MBA program asked: “Why are you here?” As he went around the class, people responded: “To further my career.” “To earn more money.” “To get a better job.” When he came to me, I said: “I’m here to learn how to work less and make more money.”…

Will agile software take off in 2022? Five ways we’ll know for sure

Critics say that agile benefits are over-hyped because devotees can’t demonstrate full implementation

Will agile software take off in 2022? Five ways we’ll know for sureIs agile software development delivering enough value? Or is agile an exaggerated buzzword that conveniently obscures all attempts at performance measurement of software development teams? The Agile Manifesto was published a little over 20 years ago. Why have agile concepts not been universally adopted if they are so valuable? Or is agile a fad that…

Reduce your customers’ risk to increase your sales

Building trust and consistency can improve your sales and increase your profits

Reduce your customers’ risk to increase your sales“If only our customers would buy more from us.” This resounding phrase is heard throughout many businesses as the demand for sales increases in order to offset rising costs. While we may wish to create more revenue by selling more, our customers are facing rising costs at the other end of the spectrum. They’re looking…

Do you have the right tools to run a successful business?

Without the right tools, we can’t build a house. Without the right people, things will get broken

Do you have the right tools to run a successful business?“You are fired!” John yelled at me as I was lying on the ground after falling off the roof of the house. John was mad because his sawhorses had been broken in half because of my stupidity. I was stunned and just wondering if I had broken anything in my body as a result of…

Seven key areas to focus on to increase profitability

Getting more of your ideal customers is key

Seven key areas to focus on to increase profitabilityJerry reached out to us because he wanted to get out of his business. The business, he said, was “too stressful,” and he “was tired of struggling.” During our discussions with Jerry, we discovered that while the business was doing several million dollars in sales, it was only marginally profitable. Jerry had to work extra…

How women can escape the Imposter Syndrome trap

Own your success, take your place at the table and power up your body language

How women can escape the Imposter Syndrome trapSandra was introduced to me as a highly successful business professional with exceptional leadership skills. She was being groomed for a top executive position and she sounded perfect for my favourite kind of coaching assignment: I love working with accomplished women who are looking to become even more effective. It should have come as a…

Five ways to get the most from supplier relationships

Your suppliers want you to succeed. When you're doing well, they’re more likely to succeed too

Five ways to get the most from supplier relationshipsThe relationships we have with suppliers are often critical to our success in business. But most business owners and managers don’t understand how to leverage those relationships for better results and increased profitability. Here are five ways to get the most from your suppliers: Invest in the relationship Your suppliers can make or break your…

The costs and benefits of letting your customer service slip

When we don’t care about clients, we create a culture of complacency that infects our whole organization

The costs and benefits of letting your customer service slipOne of my in-laws spent two hours on hold with an airline company last week after his travel agent had spent four hours on hold with the same company. When I asked him about the experience, he said he was happy he didn’t have to wait longer and said the person who answered the phone…

How to minimize headaches during cloud migration

Addressing the essential considerations that can trip up companies will ensure a smooth migration

How to minimize headaches during cloud migrationIt should be easy to migrate a web-based application from its in-house computing environment to a vendor-managed, cloud computing environment. While migration is not a high-risk, stress-inducing project, there are significant considerations for your cloud migration project plan. Addressing the essential considerations that can trip up companies will ensure you achieve a smooth migration to…

How to stop playing Whac-a-Mole with your information services

Band-aid fixes create a terrible work environment. This happens when IS is viewed simply as a cost

How to stop playing Whac-a-Mole with your information servicesIn too many organizations, the delivery of information services (IS) is best described as a giant, never-ending version of the Whac-a-Mole arcade game. If this situation describes your organization, it is time to take action. As a technology problem pops up, just like the mole in the game, someone in the IS group whacks it…
1 2 3 9