Make sure your business has the systems in place to handle growth

Putting in the effort to document, implement and analyze processes results in fewer headaches, less stress and better results

Make sure your business has the systems in place to handle growthYou started your business with an incredible idea, some initiative, creativity and likely cash. Probably the first thing you did was put together a plan. That’s great. But did your plan envision growth, and the need for systems: the procedures, principles and processes that both describe and dictate how your business actually gets things done?…

Five principles for a better sales force

How to create a training program that builds relationships and increases sales

Five principles for a better sales forceThere is a lot of on-the-job training required when it comes to creating an effective sales team. A massive amount of information, after all, is needed to learn the job if it is to be done well. But in addition to book knowledge, sales skills require a lot of practice if your team hopes to…

Hunkering down or hiring: the entrepreneur’s dilemma

Every growing business must, at some point, bring on help, but you need to know when the time is right

Hunkering down or hiring: the entrepreneur’s dilemmaWhen you start building your business, long hours are expected. But no one can – or should – keep up that pace forever. It’s a drain on your personal, mental and physical health, and it will kill your business growth, too. “When I first started out, I did do everything,” says Sarah Picciotto, founder of OnPoint…

Businesses must develop emerging leaders

We don’t recognize that times and technology have changed, we’ve been holding the organization back or we’re just exhausted by our years of leadership

Businesses must develop emerging leadersIt wasn’t the several times I almost died on the job. It wasn’t when I fell off roofs or rolled heavy equipment. But I can remember the day and time I knew I had to get out of construction. It was -35C and I was demolishing a gas station for my employer. As I went…

New Year’s resolutions that will boost your business

In the gig economy, more and more of us will be out on our own. That means we need to hone new skills to help our enterprises succeed

New Year’s resolutions that will boost your businessAs 2019 morphs into 2020, more than numbers on the calendar are changing. Technology, communications, media, weather – even the way we work and earn our livings – aren’t what they used to be. It used to be jobs, jobs, jobs. That’s what we wanted for ourselves, our partners, our kids; it's what politicians promised…

Helping women to succeed in business

As National Lead, Women Entrepreneurs for BDC, Laura Didyk works with, and learns from, smart, successful women business owners

Helping women to succeed in businessLaura Didyk, is Vice President and National Lead, Women Entrepreneurs, Business Development Bank of Canada What is your role with the BDC and what do you do? Didyk: The BDC is only bank dedicated exclusively to entrepreneurs. After I worked there for 25 years, it created my dream job, working with women entrepreneurs. As National…

How to turn surviving into thriving

If we’re focused on thriving and growing during periods of difficulty and change, our brains look for these opportunities

How to turn surviving into thrivingWhile the overall economic numbers seem to indicate that the Canadian economy is firing on all cylinders, there are still areas geographically and by industry where businesses are struggling. Having lived through a number of difficult times in my 30-plus years owning and running businesses, I’ve learned there are a number of ways to improve…

Square eases card payment challenges for small business

Square eases card payment challenges for small businessKarisa Marra is a business expert at Square. She works with businesses of all sizes and types across Canada: from coffee shops to landscapers to restaurants. In her role, Karisa partners with business owners to help them overcome their challenges in running and growing their business. What is Square and what does it do? Marra:…

How startups can build better brands

Fifty nine per cent of consumers would rather purchase new products from brands they know and trust

How startups can build better brandsBuilding a company is hard work, but building a brand is even harder. Brands, after all, have the power to outlive the products and services that hold the company together. Branding is about the beginning-to-end customer experience. It includes everything from your social media presence, customer engagement, content, copywriting, company culture, and graphic elements. The…

How to turn overwhelmed into overwhelmingly successful

Make a written list, set priorities, breathe and relax, and then focus on one task at a time

How to turn overwhelmed into overwhelmingly successfulI recently woke up sleepless at 2:30 am. If you’re in a leadership role in a business or even in your household, you probably know the drill. My mind was spinning with the long list of tasks I had to complete. The 75-unit project I’m working on for a client; the three people who need…
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