You need to increase profitability, get the business to run without you, start planning and be creative
Forty-one per cent of businesses in North America are owned by baby boomers between 55 and 75 years old. These people are actively thinking about retirement and how they will get their money out of the business. Research shows that, in many cases, up to 90 per cent of a business owners’ equity is tied…
Put as much effort into the implementation as you did into the imagination
Imagine spending days in a room with people you may not care to know that well and finding out later it was all a waste of time because the plan you decided upon is never implemented. This happens after many strategic planning sessions. Plans work when they engage your staff and create a framework that…
Focus on existing customers, reach past customers, increase prices, work on conversion rates and change
James sat down with us and put his head in his hands. As one of our partners noted later, he seemed like the weight of the world was on his shoulders. His company was doing millions of dollars in business but was struggling to stay open. James said he needed to come up with some…
Labour shortages, inflation and supply challenges are forcing businesses to make serious decisions
The steely blade of the hunting knife at my throat made me swiftly take stock of the seriousness of the situation and my immediate options. At the age of 26, I was selling goods that included hunting knives from an outdoor stall when a patron grabbed a knife and held it to my neck, demanding…
Three reasons your staff might be quitting and what to do about it
A pandemic of quitting seems to be rolling across the nation. This has compounded the difficulty many organizations have faced over the past year finding and retaining good staff. Every week I hear a new story of companies losing what they thought were loyal staff and struggling to find quality replacements. There seem to be…
Lost the passion? Not making enough money? It's decision time
Jen’s business was on the rocks but I was a bit surprised when she came into my office and told me she had just taken a job. Jen’s business was 18 months old, and she had been referred to us for business development to help her capture a new market. Our previous two meetings had…
Ten ways you might be cheated and what you can do to reduce your risk
James and John came into my office one day and were noticeably shaken. James had just come from the accountant and learned that his business had lost $400,000 in the previous year. In obvious disbelief, he asked if I could help him figure out what the problem was. In our discussion it came out that…
Focus on being honest and ask for help, consider a sabbatical and trust yourself
I bumped into Julie’s father at the grocery store and asked how his daughter’s business was doing. He told me she was going through a rough patch, so I called Julie. The first thing I noticed was Julie’s voice: the excitement was gone, and her energy seemed depleted. She told me about everything that was…
What would happen to your business if you were unable to continue?
My father had a stroke last week. Thankfully, at almost 83, this is one of the first serious ailments he has had in an otherwise healthy life. However, observing the debilitating effects and chaos that a serious illness can have on a person and family made me understand the need for leaders to have plans…
Here's what you can do about it
If you’ve ever been in a leadership position, you’ve probably gone through a time when you didn’t feel very effective. Perhaps you were sitting at your desk wondering what to do next. Maybe you felt overwhelmed with the tasks at hand and wanted to give up. This might have happened when you had staff who…