Curiosity is a powerful advantage in building customer loyalty
Forget the sale. Build the bond and earn customer loyalty that lasts
Category: Small business
Small business
Latest
4 sure-fire ways to reduce productivity in your business
Improve your productivity by avoiding these common mistakes
Is your open-door policy becoming a productivity problem?
An open-door policy can lead to leadership burnout
Build it and they will come, if you hire smart
How Canadian entrepreneurs can build a winning start-up team
Effective meetings are key to business success
Want more effective meetings? Follow these proven strategies
Clear communication is key to rebuilding trust in the workplace
How transparency, accountability and open dialogue strengthen workplace relationships
Snackable content is the secret sauce to stopping the scroll
Attention spans are shrinking, so your content must be quick and snappy
What a losing sports team taught me about business leadership
My team couldn’t win, no matter what I tried, until I made one simple leadership change
Raising capital or bootstrapping the decision that could make or break your start-up
The best way to grow your business might not be investor capital
Trump tariffs a wake-up call for Canada to break free from U.S. dependence
Diversification is key to protecting Canada’s economy from trade shocks
Why many entrepreneurs give up on their business too soon
Entrepreneurship is tough, but be patient and you will reap the rewards
Why systems are the secret to your business growth
Systems streamline growth, free up time, reduce stress and unlock the ability to scale effectively
There is only one way to meet a venture capitalist
Referrals trump cold calls every time
